// Writing
MLOps solved model drift. LLMOps solved prompt management. AgentOps has to solve something harder: autonomous systems making multi-step decisions with real-world consequences.
Tracing agent runs means capturing not just what your system did, but what it decided and why. Here's what a complete agent trace actually contains.
There are two distinct failure classes in agent systems, and they require fundamentally different detection strategies. Most teams are only equipped to catch one of them.
When an agent fails, the question that actually matters isn't what happened or when — it's why. Specifically: what the agent believed, what it knew, and what it was reasoning about at the exact moment it made the wrong call.